6 Common RPA Misconceptions That Need to Be Debunked
Digital transformation is the application of new technology to alter a company's operational procedures, technological infrastructure, and business model.
Many businesses have now adopted robotic process automation software(RPA). This can free up time spent on repetitive tasks, allowing employees to focus on other important matters. But despite the benefits RPA offers, many businesses still hesitate to use it.
Misconceptions Surrounding RPA
1. RPA is too Expensive
Many businesses think that RPA is too expensive. But let’s take a look at the situation around RPA. RPA can be cheaper than traditional solutions at times, but it depends on the situation at hand. For example, if a company is looking for a new solution for, say, a customer inquiry, then a human operator would be a better option. But if the same company wants to automate processes related to payments, RPA can be a better choice because the job is more demanding. So if the job at hand does not require high-level skills, then RPA would be a cheaper option.
2. The Technology is Non-Scalable
This misconception is often held by people who don’t know much about RPA. RPA can be scaled up or down according to the need. It can be used to automate a set of processes or just a single process. And the scalability can be done by adding or removing bots. Most RPA tools have integration with enterprise resource planning systems, and these integrations can easily be used to handle the scaling.
3. RPA Eliminates Jobs
While RPA can eliminate routine jobs, it doesn’t displace people. What it actually does is free up employees to focus on other, more important tasks. For example, a call center employee who is now freed up can take up more responsibilities in the sales department. No one would like to be answering customer calls all their life. So RPA helps people get more interesting work.
But is it possible to completely eliminate the need for human intervention? No. There will always be a human touch in things due to emotional aspects. And also, RPA is not a complete replacement for humans. It can automate only certain parts of the process, and humans will have to handle the rest.
4. You Can Only Use RPA for Simple Tasks
Many people think that RPA can only be used for simple repetitive tasks. This is not true. RPA can be used for just about any task that can be automated through a computer. You can automate tasks like invoicing, sending emails, categorizing documents, and so on.
RPA can also be used for complex tasks as well. It can be used to automate tasks like writing reports, analyzing data, and collecting data. In fact, even a product manager can use RPA to track and manage the entire product development cycle.
5. The Technology isn’t User-Friendly
RPA tools have advanced functionalities, and it’s not surprising that many people think that they are difficult to use. But this is not true. In fact, RPA tools have simplified the use of these advanced functionalities. Most RPA tools are even more user-friendly than their traditional counterparts. That’s because RPA tools are generally easier to use and integrate than their traditional counterparts. In addition, most RPA tools have a very simple graphical user interface that can be easily understood by new users.
If you’re a business trying to adopt RPA on a large scale, and you find yourself facing challenges integrating it with your existing technology, you can take the help of an RPA consulting company. These agencies can help you integrate RPA tools with your existing systems.
6. You have to be an Expert to use RPA
The truth is that no one is born an expert; you have to learn. You can learn RPA just like you can learn any other skill. But if you want to learn RPA, then you need to find a good RPA platform. Many RPA tools are not very user-friendly and can be difficult to use. But that’s where RPA tools that are developed for non-technically skilled business users come in.
RPA tools that are developed for non-technically skilled business users are easy to use and have a user-friendly interface. They have a graphical user interface that can be easily understood by most people without any technical skills.
These are just a few misconceptions RPA faces. But that doesn’t mean that RPA is a bad thing. RPA tools can have a positive impact on any company because they can help it achieve its goal. With RPA, businesses can reduce costs, improve efficiency, reduce errors, and increase productivity.
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